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Agreement between user and http://www.greatlakesvacuum.com

Welcome to http://www.greatlakesvacuum.com. The http://www.greatlakesvacuum.com website (the “Site”) is comprised of various web pages operated by Great Lakes Vacuum, LLC (“Great Lakes Vacuum”). http://www.greatlakesvacuum.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of http://www.greatlakesvacuum.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

http://www.greatlakesvacuum.com is a E-commerce Site that sells new and re-manufactured industrial vacuum equipment and provides information, parts and service for vacuum pumps and blowers from several manufacturers.

Privacy

Your use of http://www.greatlakesvacuum.com is subject to Great Lakes Vacuum’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting http://www.greatlakesvacuum.com or sending emails to Great Lakes Vacuum constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Great Lakes Vacuum is not responsible for third party access to your account that results from theft or misappropriation of your account. Great Lakes Vacuum and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Great Lakes Vacuum does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may NOT make purchases from http://www.greatlakesvacuum.com.

Cancellation/Refund Policy

If for any reason you are unsatisfied with your purchase, please return the unopened, undamaged items to us within 30 days and we will promptly refund 100% of your purchase price.

Links to third party sites/Third party services

http://www.greatlakesvacuum.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Great Lakes Vacuum and Great Lakes Vacuum is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Great Lakes Vacuum is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Great Lakes Vacuum of the site or any association with its operators.

Certain services made available via http://www.greatlakesvacuum.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the http://www.greatlakesvacuum.com domain, you hereby acknowledge and consent that Great Lakes Vacuum may share such information and data with any third party with whom Great Lakes Vacuum has a contractual relationship to provide the requested product, service or functionality on behalf of http://www.greatlakesvacuum.com users and customers.

No unlawful or prohibited use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use http://www.greatlakesvacuum.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Great Lakes Vacuum that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Great Lakes Vacuum or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Great Lakes Vacuum content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Great Lakes Vacuum and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Great Lakes Vacuum or our licensors except as expressly authorized by these Terms.

Use of communication services

The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.

Great Lakes Vacuum has no obligation to monitor the Communication Services. However, Great Lakes Vacuum reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Great Lakes Vacuum reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

Great Lakes Vacuum reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Great Lakes Vacuum’s sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Great Lakes Vacuum does not control or endorse the content, messages or information found in any Communication Service and, therefore, Great Lakes Vacuum specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Great Lakes Vacuum spokespersons, and their views do not necessarily reflect those of Great Lakes Vacuum.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.

Materials provided to http://www.greatlakesvacuum.com or posted on any Great Lakes Vacuum web page

Great Lakes Vacuum does not claim ownership of the materials you provide to http://www.greatlakesvacuum.com (including feedback and suggestions) or post, upload, input or submit to any Great Lakes Vacuum Site or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Great Lakes Vacuum, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. Great Lakes Vacuum is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Great Lakes Vacuum’s sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

International Users

The Service is controlled, operated and administered by Great Lakes Vacuum from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Great Lakes Vacuum Content accessed through http://www.greatlakesvacuum.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Great Lakes Vacuum, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Great Lakes Vacuum reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Great Lakes Vacuum in asserting any available defenses.

Liability disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. GREAT LAKES VACUUM, LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

GREAT LAKES VACUUM, LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. GREAT LAKES VACUUM, LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GREAT LAKES VACUUM, LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF GREAT LAKES VACUUM, LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/access restriction

Great Lakes Vacuum reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Michigan and you hereby consent to the exclusive jurisdiction and venue of courts in Michigan in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Great Lakes Vacuum as a result of this agreement or use of the Site. Great Lakes Vacuum’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Great Lakes Vacuum’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Great Lakes Vacuum with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Great Lakes Vacuum with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Great Lakes Vacuum with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

Great Lakes Vacuum reserves the right, in its sole discretion, to change the Terms under which http://www.greatlakesvacuum.com is offered. The most current version of the Terms will supersede all previous versions. Great Lakes Vacuum encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

Great Lakes Vacuum welcomes your questions or comments regarding the Terms:

Great Lakes Vacuum, LLC
220 Lamoreaux Drive NE
Comstock Park, Michigan 49321

Email Address:
admin@greatlakesvacuum.com

Telephone number:
616-363-6150

Effective Date: September 04, 2012

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Agreement between user and http://www.greatlakesvacuum.com

Protecting your private information is our priority. This Statement of Privacy applies to the http://www.greatlakesvacuum.com and Great Lakes Vacuum LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Great Lakes Vacuum LLC include http://www.greatlakesvacuum.com and Great Lakes Vacuum. The Great Lakes Vacuum website is a ecommerce site. By using the Great Lakes Vacuum website, you consent to the data practices described in this statement.

Collection of your Personal Information

Great Lakes Vacuum may collect personally identifiable information, such as your name. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by Great Lakes Vacuum. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Great Lakes Vacuum website.

Great Lakes Vacuum encourages you to review the privacy statements of websites you choose to link to from Great Lakes Vacuum so that you can understand how those websites collect, use and share your information. Great Lakes Vacuum is not responsible for the privacy statements or other content on websites outside of the Great Lakes Vacuum website.

Use of your Personal Information

Great Lakes Vacuum collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Great Lakes Vacuum may also use your personally identifiable information to inform you of other products or services available from Great Lakes Vacuum and its affiliates. Great Lakes Vacuum may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Great Lakes Vacuum does not sell, rent or lease its customer lists to third parties.

Great Lakes Vacuum may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Great Lakes Vacuum, and they are required to maintain the confidentiality of your information.

Great Lakes Vacuum may keep track of the websites and pages our users visit within Great Lakes Vacuum, in order to determine what Great Lakes Vacuum services are the most popular. This data is used to deliver customized content and advertising within Great Lakes Vacuum to customers whose behavior indicates that they are interested in a particular subject area.

Great Lakes Vacuum will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Great Lakes Vacuum or the site; (b) protect and defend the rights or property of Great Lakes Vacuum; and, (c) act under exigent circumstances to protect the personal safety of users of Great Lakes Vacuum, or the public.

Security of your Personal Information

Great Lakes Vacuum secures your personal information from unauthorized access, use or disclosure.

Children Under Eighteen

Great Lakes Vacuum does not knowingly collect personally identifiable information from children under the age of eighteen. If you are under the age of eighteen, you may NOT make purchases from this website.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Great Lakes Vacuum by contacting us through the information provided below.

Changes to this Statement

Great Lakes Vacuum will occasionally update this Statement of Privacy to reflect company and customer feedback. Great Lakes Vacuum encourages you to periodically review this Statement to be informed of how Great Lakes Vacuum is protecting your information.

Contact Information

Great Lakes Vacuum welcomes your questions or comments regarding this Statement of Privacy. If you believe that Great Lakes Vacuum has not adhered to this Statement, please contact Great Lakes Vacuum at:

Great Lakes Vacuum LLC
220 Lamoreaux Drive NE
Comstock Park, Michigan 49321

Email Address:
admin@greatlakesvacuum.com

Telephone number:
616-363-6150

Effective Date: September 04, 2012

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Statement of Work

All pumps and blowers are visually inspected during receiving. Any damage from shipping is noted and photos are taken immediately. Upon uncrating a visual inspection of the unit is done and any missing components are noted.

All equipment is torn down completely, including every last nut and bolt. Any damaged parts are noted and photos are taken. Any large failure causing debris found inside the unit is saved and photographed to show the cause of failure.

The paint and oil is removed from all components (except aluminum and some other delicate parts) via a caustic hot tanking cycle. This is followed by an industrial parts washer cycle. Components are then rinsed and air dried.

A detailed inspection is performed where all wear surfaces are measured with calipers or a micrometer and the results are compared to OEM specifications to determine which parts are out of spec and should be replaced. A detailed quote is then provided to the customer showing what, if anything, is necessary beyond a standard rebuild.

Upon receipt of a purchase order for the rebuild, the entire pump or blower is cleaned with an industrial soap and scrubbed to remove all oil residues. Then all machined surfaces are tool polished and finish sanded. Some fittings and fasteners are blasted and/or replaced as necessary.

During pump assembly any gaskets, O-rings, lip seals, mechanical seals, shaft sleeves, sight glasses, bearings, vee belts, clappers, poppets, springs, freeze plugs, solenoid valves, check valves, ball valves and oil flow indicators are replaced. Motor to solenoid valve wiring is done in seal tight when applicable.

At the testing stage units are pre-lubed and filled with new oil. All equipment is then helium leak checked. This is followed by a four hour vacuum level performance test, during which temperature, vacuum level and motor amperage are monitored.

All equipment is repainted with high quality oil based paint in our paint booth and given multiple coats, such that rebuilt equipment is indistinguishable from new. All belt guards, flywheels and pulleys are also painted for prolonged protection. Once dry, new warning and operation labels are then attached as well as an updated serial tag.

Great Lakes Vacuum custom makes heavy duty skids sized specifically to the unit for maximum protection during transit. All equipment is bagged and wrapped prior to being fastened with bolts to the skid and having sides attached to the skid for further protection on its way back to you.

Warranty

All repairs are warranted against defects in material and workmanship for a period of 18 months from the date of rebuild, provided that the equipment is used in accordance with instructions and preventative maintenance requirements as stated in the operating manual.

Additional Repairs

Electric motor repairs (other than bearings), missing parts and additional parts that are not included in a standard rebuild are considered additional and will be quoted in writing for customer approval.  Hot pumps, oxygen service pumps and pump and blower packages require additional parts and labor not included in a standard rebuild.

Request a Quote

A Full Service Vacuum Pump & Blower Repair Facility

At Great Lakes Vacuum we provide Remanufacturing services, Repair services, and Parts for the Stokes brand of vacuum pumps and industrial vacuum blowers to customers around the world. Our 10,000 sq. ft. building, located just north of Grand Rapids, MI, is fully equipped to handle all aspects of the rebuild process from teardown, to paint removal, to rebuilding, to a professional paint job.

Fully Stocked Warehouse

By using modern accounting and inventory processes we are able to efficiently stock our shelves with the parts and lubricants you need, when you need them. Great Lakes Vacuum is equipped to meet nearly all Stokes vacuum pump or blower needs the day you order, and have you covered for all your lubricant and diffusion pump fluid needs. We make sure our most popular items are always in stock and available for same day shipping.

Special Requirements

If your requirements extend beyond the parts or lubricants we have on our shelves, we have relationships with most of the industrial vacuum equipment OEMs to meet any rebuild or parts need you may have. Give us a call or send us the details of the piece of equipment you are repairing or need repaired and we will do the research in order to provide you a quote. The same goes for lubricants; we can provide OEM or aftermarket lubricants for any vacuum pump or blower.

Experienced Staff

Our knowledgeable staff is ready to take your call or answer your email should you have any questions or need to place an order. Drew Johnson, the owner of Great Lakes Vacuum, has 20+ years experience using and repairing vacuum pumps and blowers. Our support staff adds an additional 28 years of combined experience in all aspects of industrial vacuum pump and blower repair. We have a better everyday attitude pursuing continued education whenever possible. We would love to learn about your unique process or lend our experience to your situation. Let us know how we can help!

Great Lakes Vacuum celebrated 10 years in business in March 2015!