Contact
Great Lakes Vacuum (GLV) may assist with Industrial Vacuum Pump and Blower sales, service, and parts - OEM and aftermarket. GLV services numerous brands.
How do I contact Great Lakes Vacuum?
Phone: (888) 633-7127 (toll-free) or (616) 363-6150. Address: 220 Lamoreaux Dr NE, Comstock Park, MI 49321. Online: greatlakesvacuum.com/pages/contact. Facebook: facebook.com/greatlakesvacuum. For remanufactured Stokes Microvac 412J inventory specifically, ask for Gelan or Wendy at (616) 363-6150.
What are your business hours?
Standard business hours are Monday–Friday 7:00 AM–4:30 PM Eastern. For urgent situations outside of business hours, leave a message and we'll return your call first thing the next business day.
Quote Process
How do I get a quote for a rebuild or parts order?
Three ways:
- For parts, kits, and oils, order directly from greatlakesvacuum.com — most common items are in stock for same-day shipment.
- For rebuilds, complete the contact form below with your pump make, model, serial number, and a photo of the nameplate. We'll follow up with next steps.
- For urgent questions or complex jobs, call (888) 633-7127 or ask for Gelan or Wendy at (616) 363-6150.
Do you offer net terms or purchase orders for businesses?
Yes. We work with business customers on standard purchase order terms. Contact us to set up an account or discuss payment terms for larger rebuild projects or recurring parts orders.
Can you help me identify a pump that I have inherited?
Yes. If you have inherited a pump from a previous operation or bought used equipment without documentation, send us a photo of the nameplate (including make, model number, and serial number) along with any visible tags. We can usually identify the pump family, tell you whether parts and kits are available, and recommend whether a rebuild or replacement makes more sense.
Before You Send Your Pump
How do I ship my vacuum pump to GLV for repair?
Drain the oil before shipping, note any known issues on your paperwork, and include your contact information and return shipping preferences. Common carrier shipping to our Comstock Park facility is the standard route. Local customers in West Michigan can arrange drop-off or pickup. For help coordinating freight, call (888) 633-7127 and we'll walk you through it.
Can I pick up my pump in person?
Yes. Our facility at 220 Lamoreaux Dr NE, Comstock Park, MI 49321 is open for customer pickup during normal business hours. Call ahead at (888) 633-7127 or (616) 363-6150 to confirm your equipment is ready and to coordinate timing.
Last updated: April 2026